Durham Women FC can today provide an update on season tickets:
2019/20 SEASON TICKETS
The club recognise that, following the cancellation of the season, season ticket holders may have questions over potential refunds for the three remaining home matches.
We have already been contacted by some supporters who do not wish to have such a refund issued and we greatly appreciate this gesture during this time.
However, we are aware that there may be some supporters who may wish to redeem a refund. These will be issued on a pro-rata basis and will represent the percentage of those remaining games as a total of the full season ticket cost.
We would ask those people wishing to claim a refund to email the club with the following details:
- The name on the Season Ticket
- Your voucher reference, which will have been emailed at the time of purchase
- The type of Season Ticket you have purchased (e.g. Adult, Concession, Sister Club Parent)
- The account number and sort code of the account you wish the refund to be sent to
Please send these details to firstname.lastname@example.org with the subject line ‘Season Ticket Refund’.
All refund requests must be received by 5pm on Friday, June 12. No refunds will be processed before this date, and please be aware that refunds could take several weeks to appear in your account given the current climate.
We are once again grateful to all our loyal supporters, including those who committed to purchasing a season ticket last season – and to those who have already indicated their desire to continue supporting the club moving forward.
Indeed, we have already received a number of queries over season tickets for the 2020/21 campaign and greatly appreciate the desire of our superb fans to support the club.
However, given the current uncertainty over the 2020/21 season and when supporters will once again be allowed back into football grounds, we do not feel it is fair to begin season ticket sales at this moment in time.
Once there is greater clarity over the next steps for football, we will look to offer season tickets for the new campaign.
Finally, we would like to take this opportunity once again to thank all our supporters for their phenomenal backing at home and away throughout the 2019/20 season – and we can’t wait to see you as soon as it is safe to do so. We hope you all stay safe.